Paradox Alarm Systems

Accend Security is a trusted security systems company based in Roodepoort, specializing in the installation, maintenance, and monitoring of advanced security solutions, with a focus on Paradox Alarm Systems. We provide comprehensive security services to residential and commercial clients across Johannesburg and Northwest Province.

Paradox Alarm Systems are advanced security solutions manufactured by Paradox Security Systems Ltd., a global leader in security technology. These systems offer state-of-the-art intrusion detection, access control, and home automation capabilities through various product lines including Magellan, Spectra, and EVO series.

Paradox systems are renowned for their reliability, advanced technology, and robust security features. They offer:

• Military-grade encryption protocols
• Tamper-proof design
• Remote management via mobile applications
• Seamless integration with other home automation systems
• Expandable architecture to grow with your security needs
• Industry-leading false alarm prevention technology

A standard Paradox system includes:

• Control panel (the “brain” of the system)
• Keypad(s) for system operation
• Motion detectors
• Door/window contacts
• Sirens/strobes
• Communication modules (GSM/IP)
• Optional components such as smoke detectors, flood sensors, and home automation modules

Installation time varies based on system complexity and property size:

• Basic residential systems: 4-6 hours
• Advanced residential systems with multiple zones: 1-2 days
• Commercial installations: 1-5 days depending on scale

Our technicians work efficiently while ensuring proper installation without rushing critical security setup processes.

We strive to minimize disruption during installation. Our technicians use dust covers, wear shoe coverings when working indoors, and clean up thoroughly after installation. Wireless components reduce the need for extensive drilling and wiring, further minimizing disruption.

For optimal installation:

• Ensure access to all areas where components will be installed
• Clear paths to electrical panels
• Provide a clean working space near the main control panel location
• Inform us of pets or special considerations before our arrival

Yes. Paradox offers both hardwired and wireless solutions, making them suitable for:

• New constructions where wiring can be concealed during building
• Existing properties where wireless components minimize structural modifications
• Heritage buildings where preservation requirements limit modifications
• Temporary installations such as rental properties

Paradox systems can be armed/disarmed through multiple methods:

• Traditional keypad using your personalized access code
• Key fob remote controllers
• Mobile application (Insite GOLD or Paradox Insight)
• Automated scheduling
• Integration with home automation systems

When your alarm triggers, the following sequence occurs:

1. Internal and external sirens activate (if installed)
2. The system communicates with our monitoring center via cellular or IP connection
3. Our monitoring specialists verify the alarm according to protocol
4. Depending on your monitoring package, we contact you and/or dispatch security response
5. If armed response is included in your package, security personnel are dispatched to your property

Paradox systems perform continuous self-diagnostics and will indicate any issues through:

• Trouble indicators on your keypad
• Notifications via the mobile application
• Regular system status reports (if subscribed)
• We also recommend quarterly system tests which can be performed by you or scheduled with our technicians

Yes, through the Paradox Insite GOLD mobile application, you can:

• Arm/disarm your system from anywhere
• View the status of all zones
• Receive real-time notifications of system events
• View camera feeds (if integrated IP cameras are installed)
• Control automated functions like lighting and temperature
• Review event history

Yes, Paradox systems offer excellent integration capabilities with:

• Smart lighting systems
• Automated blinds and curtains
• Smart locks
• HVAC controls
• Voice assistants (with appropriate modules)
• IP camera systems

We recommend:

• Annual professional maintenance inspection
• Battery replacement every 2-3 years (varies by component)
• Software updates as released by Paradox
• Immediate attention to any trouble indicators

Paradox systems include backup battery power that typically provides 8-24 hours of operation during power outages. Advanced systems can be equipped with extended backup solutions for longer coverage periods. The system will notify you when operating on backup power and when main power is restored.

System costs vary based on:

• Property size and layout
• Selected components and features
• Installation complexity
• Monitoring package selected

We offer transparent quotations following a free security assessment of your property. Financing options are available for qualifying customers.

Additional services that may incur costs include:

• Annual maintenance inspections
• Component replacements outside warranty
• System upgrades or expansions
• Call-out fees for non-warranty service visits
• Additional key fobs or access cards

Yes, all Paradox equipment supplied by Accend Security includes:

• 24-month manufacturer warranty on hardware
• 12-month installation warranty covering our workmanship
• Extended warranty options available for purchase
• Service level agreements for commercial clients